Your Hub for Every Aspect of Credit Administration
From the investor funding the loan to the borrower paying it back, Concord is the leading provider of credit administration servicing and software for specialty finance markets.
Most credit administration is split across vendors. A capital markets administrator, a primary servicer, a payment processor, a backup servicer, a recovery partner, each with their own systems and their own reports. Concord handles it all. Your team works with one partner and reconciles against one source of truth.
$60B+
Assets Under Administration
5M+
Accounts Serviced
$12B+
Backup Servicing
35+
Years of Experience
What We Do: End-to-End Credit Administration
Concord administers credit from origination handoff through payoff or recovery. Our servicing teams manage the day-to-day borrower relationship. Our capital markets team handles reporting to investors, trustees, and rating agencies. Both work from the same systems and the same data.
Concord builds and owns its technology because being the hub for credit administration means running the pieces that connect everything. ConcordLink, eVault, and Finley give clients control and visibility at scale, with API-first integrations, compliance, and AI built in.
Configurable per asset class, per deal, and per investor requirement.
Supports multiple asset types and delivery models on the same system.
Cloud-native architecture with continuous engineering investment.
Reporting and compliance integrated across every function.
Built for Originators Building What's Next
Launch new products and enter new markets without a platform rebuild.
Grow volume without growing operational or compliance risk.
Configure new facilities, deal structures, and investor requirements with speed.
Serving Specialized Markets
Concord serves originators and investors across consumer and commercial specialty credit. Each asset class carries its own regulatory, collateral, and investor requirements. Our servicing teams and technology are built around those requirements.
A servicing partner, not just a vendor. Clients choose Concord because we take responsibility for the outcomes that matter. Accurate accounts. Compliant operations. Clean investor reporting. Borrowers treated well. Our teams and our technology are accountable for all of it, together.
Since 1988
Nearly four decades administering consumer and commercial credit, through every market cycle the industry has faced.
Rated and Audited
Servicing operations reviewed by the major rating agencies. Audited annually under SOC 1, SOC 2, PCI DSS, and HIPAA.
Built for Borrowers
Phone, email, SMS, chat, and self-service portal. Borrowers reach us the way they prefer, in English and Spanish.
Trusted by Leaders in Specialty Finance
“We needed a servicer that could automate while working with our existing systems. Concord delivered both and gave us a large-scale lending team so we could focus on growth.”
Mary Tritsis
Chief Lending & Credit Officer, A4CB
“We're a small team used to wearing multiple hats. Concord's services have allowed us to focus more directly on our core responsibilities.”
“Concord saved us a huge amount of money, an incredible amount of time, and an incredible amount of energy. The operation runs like clockwork now.”
Rick Sargent
President, Global Exchange Development Corporation
“The people at Concord have your best interest in mind, and they are going to get you there.”
Spencer Thomas
CEO, KLC Financial
“We needed to scale up capital markets infrastructure in 30 days, and Finley by Concord enabled us to do that. They gave us workflows that saved us critical time and enabled us to work efficiently with our lenders.”
Khan Shoieb
Head of Ops, Parafin
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Affiliations
We maintain active relationships with industry organizations to stay aligned with regulatory and compliance standards, as well as evolving market practices.
4343 N. Scottsdale Rd., Ste. 270 Scottsdale, AZ 85251 NMLS ID 365917
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